Effective Date: October 31, 2026 · Last Updated: October 31, 2026
Company: HomePro Systems LLC · Contact: support@homepro.systems
The short version: Every paid HomePro plan comes with a 7-day money-back guarantee. If it isn't right for you, email us within 7 days of your first payment and we'll refund it in full. No hoops, no retention call. You can cancel any subscription anytime from your billing portal.
1. 7-Day Money-Back Guarantee
This applies to your first payment on any paid HomePro plan, including HomePro Pro and the HomePro Engine setup fee and first monthly payment.
- How long: 7 calendar days from the date of your first paid charge.
- What you get back: 100% of that first payment, returned to your original payment method.
- What we ask: just a short reply telling us why it wasn't a fit, so we can improve. Not required to get your refund.
- One per customer: the guarantee covers your first purchase. It doesn't reset if you cancel and re-subscribe later.
2. Subscriptions, Renewals and Cancelling
- Cancel anytime: no contracts and no cancellation fees. Cancellation takes effect at the end of your current billing period, and you keep access until then.
- Renewals: charges after your first 7 days, including monthly renewals, aren't refundable. Cancel before your renewal date to avoid the next charge.
- No partial-month refunds: if you cancel mid-month, you keep access through the end of that period.
- What you keep: anything you've downloaded (templates, checklists, guides) is yours to keep after you cancel.
How to Cancel
Open your HomePro billing portal, enter the email you signed up with, and use the one-time login link we send you. From there you can cancel, update your card, or view invoices. Prefer email? Write to support@homepro.systems and we'll cancel it for you.
3. When We'll Always Help
- Technical problems: if a technical issue stops you from accessing what you paid for, contact us. If we can't fix it, we'll refund you, even after 7 days.
- Duplicate charges: if you were charged twice by mistake, we'll refund the duplicate right away.
- Billing errors: if you were charged an amount you didn't agree to, contact us and we'll correct it.
4. How to Request a Refund
- Email support@homepro.systems within 7 days of your first payment.
- Include the email address on your account (and your receipt number if you have it).
We reply within 1 business day. Approved refunds are issued right away. Your bank or card issuer may take 5–10 business days to show the credit.
5. Free Tools and Free Plan
Free tools, checklists and the free plan cost nothing, so there's nothing to refund. You can stop using them anytime.
6. Changes to This Policy
If we change this policy, the version in effect on the date of your purchase applies to that purchase.
7. Contact
We're real people building real tools for real business owners. If something isn't right, talk to us. We'll do our best to make it right.
— HomePro Systems LLC